Delivery Information

We do deliver anywhere within Tanzania.

We confirm the delivery with you before dispatching your order.

Our Current regular delivery options are as follows:

Dar es Salaam - City Centre, Kariakoo, Ilala, Upanga, Seaview  Tsh. 3,000/= to Tsh. 5,000/=

Dar es Salaam - Kurasini, Changombe Tsh. 5,000/- to Tsh. 7,000/=

Dar es Salaam - Masaki, Oysterbay, Kinondoni, Msasani, Mikocheni   Tsh. 3,000/= to Tsh. 5,000/=

Dar es Salaam - Sinza, Kijitonyama, Mwenge, Mbezi, Bahari Beach    Tsh. 4,000/= to Tsh. 10,000/=

Out of Dar es Salaam   Tsh. 15,000/=

Important: Orders received after 3:30pm will be delivered the following day. 

Example: IF an order is received on Monday at 4pm, it will be delivered on Tuesday before 6pm.

We do not deliver on Sundays and after 2pm on Saturdays

*We can arrange immediate delivery at an extra charge. Please ask.  

Out of Dar es Salaam:-

•  We can generally deliver to anywhere in Tanzania
•  We use bus services from Dar es Salaam, and you will need to pick up your items at the local bus station in your city
• Charges may be revised if items are bulkier or heavier than normal.

Standard out of Dar delivery charge -Tsh. 15,000/=

We will always confirm delivery with you before dispatching your order. 

Orders out of Dar Es Salaam, will be dispatched (shipped) every Thursday. For any immediate delivery, please let us know 

Our delivery payment options are as follows:

Payment

We accept the following payment methods:

1.  Cash on delivery (in Dar es Salaam)
2.  Tigopesa, MPesa, Airtel Money and all other Mobile money – Prior to delivery
3.  Bank Transfer / deposits  - Prior to Delivery 

Exchanges

Below is our exchange policy for all products on our website:

We will generally EXCHANGE any items within 3 DAYS if it is unopened/unworn, in original condition and includes original labels and tags.

All exchanges will be for store credit.

We do not give refunds unless we delivered a defective or incorrect product and do not have a replacement.

We do not exchange:

It is the customer’s responsibility to return the item to our shop location. Any delivery charges related to a return will be the customer’s responsibility, unless we supplied an incorrect or defective product. Our pick-up and delivery charges for exchanges depends on the area. It will generally range from Tsh. 3,000/= to Tsh. 10,000/= within Dar es Salaam.

Within reason, we will always do our best to satisfy customers and take responsibility for our products.

Please contact us at +255 789 817 022 or +255 678 817 022 for further information.